Autonomic arousal increases in proportion to the length of time before a
stressful event. A patient left to anticipate the event with negative self-statements
and perhaps frightening images for a whole day or at length in the waiting area is
less likely to have an easy experience. Thus, it is considered prudent to schedule
patients earlier in the day and keep the waiting period after the patient’s arrival to
a minimum. In addition, the dentist’s energy is usually optimal earlier in the day to
deal with more demanding situations.
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